Frequently Asked Questions
Contacting Us
How do I contact Vocalix?
If you have a question, please check out the rest of this FAQ and our user guides, and if your question is still unanswered, then feel free to contact us here.
We love hearing general feedback -- for example, features that you'd like to see in Vocalix, or suggestions for the user interface. Send us your comments here, or leave us a voice testimonial on (Tollfree) 1-866 558 4179 (pin: 888 888).
FAQ - General
What is Vocalix?
Vocalix allows you to easily record you or your customer's voice by phone, and then to publish it instantly on your website and emails.
Vocalix is designed to be easy to use, and combines state-of-the-art technologies, with a patent-pending system to help businesses maximize their sales and profits.
What can I use Vocalix for?
You can literally use it for anything you like. Here are some suggested uses:
- Voice marketing on websites - Audio marketing campaigns
- Send Talking Emails - Audio newsletters
- Publish customer voice testimonials
- Audio training or seminars
Why should I use voice on my website or emails?
Website audio is quickly becoming a popular medium for communicating key messages to your customers. Google keywords indicate that sound on website is set to experience major growth over the coming years. It is likely that 95% of websites will have some form of audio within the next two years.
Here are some key reasons for deploying voice and audio on your website today:
Benefit 1 - Increase Sales and conversion
Overwhelmingly, voice increases sales and conversion rate on your web site. This can be up to as much as 300%, depending on your recording. Vocalix makes it so easy to use that you can add voice onto your website within minutes!
Benefit 2 - Create impact and direct visitors to take action
Having voice on your website engages visitors, build trust and establishes rapport. As you deliver your marketing message, you are also able to guide them to take the next step, thereby increasing conversion rate dramatically.
Benefit 3 - Build credibility and reliability
Enabling your visitors to hear your voice adds credibility to your website and message. Visitors are more likely to try products or services from websites they find reliable.
Customer voice testimonials serve to inject instant credibility to your offerings. The presence of the Vocalix Trusted Seal of Authenticity adds weight to your trustworthiness.
Benefit 4 - Increase time visitors spend on your website
The human voice has an uncanny ability to capture attention and generate interest so that the visitor spends longer on your website. It also increases the likelihood of visitors returning to your website. This gives you more time to establish rapport with the visitor and deliver your marketing message, thereby increasing sales.
Benefit 5 - Gives you the competitive edge
The internet is an crowded place. With literally millions of other websites, Vocalix allows you to access the human voice to deliver your message and customer testimoninals, creating reliability and trust. Others are already doing it... Gain that edge over your competitors - use Vocalix today!
Can I send voice emails?
Of course. Apart from using Vocalix to add voice to your website, you may use it to send voice e-mails, voice postcards and even voice newsletters.
FAQ - Technical
What programming languages should I know to use Vocalix?
None. You need absolutely no prior experience to use Vocalix. All you need is a telephone or an internet-enabled computer with a microphone to make a recording. To publish it, you simply cut and paste a few lines of custom generated code to your website.
That's all there is to it - it's easy!
What are the methods I can use to record my audio?
- Record your own voice using your microphone or call our toll-free numbers to make a recording.
- Get your customers to record testimonials for you. Vocalix can arrange toll-free 1-800 numbers where your customers can instantly record the audio you need.
- Upload pre-recorded content. You may upload any pre-recorded content as long as it’s royalty-free and/or is not copyrighted.
- Vocalix can also provide professional voice actor services if you prefer.
What if I can’t record my own voice?
Vocalix always caters to its customers’ needs. Upon your request, Vocalix can get your scripts professionally recorded by a selection of voice actor.
What formats can I upload?
If you wish to upload pre-recorded content, you may use MP3 and WAV formats. We suggest that you use xxKhz mono, though if you use anything different Vocalix will automatically compress and optimize the file for online streaming. This way, you’ll never have to mess around with any complicated mixers or editors to get the format right.
Does Vocalix have any special system requirements?
Quite simply, no.
- Vocalix will work any operating system, including Windows, Mac OS and Linux.
- Vocalix will work on both dialup and broadband connections.
- Vocalix employs superior Flash technology which is supported by all major browsers including Internet Explorer, Firefox, Mozilla and Safari.
How can I manage my recordings?
Vocalix’s web-based file manager lets you manage all your files in one place. You don’t need any special software for this purpose as you may use your favorite web browser.
Is there a limit to how many recordings I may make?
Not at all. You may make as many recordings as you like and you may publish them on as many websites and emails as you wish.